Virgin Media O2 To Disconnect Thousands Of Staff, Finally Making Its Staff Feel Like Its Customers

The broadband giant is to axe a 'sizeable chunk' of its workforce, though it has not yet settled on a number, much like its engineers' arrival times. The company is wrestling with billions in debt and tougher competition, and has settled on the traditional remedy of fewer people, mostly ones customers never speak to anyway. Customers are not expected to notice any change in service, which is rather the problem.